ISPs required automation technology to streamline their billing and control their operations for rapid growth. Thus, one of our clients came up with an idea of innovating their desktop billing application with a paradigm shift in sense of accessibility and user experience.
Working collaboratively with the client we delivered a scalable, extensible, web-based, cloud-hosted platform for billing with an enhanced and consistent user interface using an agile methodology with iterative deployments.
This automation portal ensured –
Up to 92% customer retention
Reduced maintenance costs
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