Executive Summary

  • The client is a mid-size, US-based software company with a desktop-based application for ISPs with a complex UI that required manual updates.
  • We did detailed market research of ISP’s usage of billing software and their competition in the US market
  • Conducted a design sprint to understand all the roles and their primary functions
  • Designed user flows, interactive wireframes, and high-fidelity mockups for primary scenarios
  • Developed a scalable, extensible, web-based, cloud-hosted platform with an enhanced, consistent user interface using an agile methodology with iterative deployments
  • Developed a dashboard that consists of visual representation of subscriber information


  • Current features with next-gen technology
  • Future with Machine Learning




The client migrated their existing 100+ ISPs to a new platform within one year.

With enhanced features, the existing clients paid an additional monthly fee increasing the overall revenue.

  • Created a progressive web application
  • New customer sign-ups
  • Reduced maintenance costs
  • Easy addition of new features
  • New features like analytics of end-users, saving money for ISPs

Major Features

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